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National Public Safety Telecommunicators Week

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National Public Safety Telecommunicators Week (April 14th-20th) is an opportunity to recognize the women and men who serve as public safety dispatchers. They are the calming voice at the other end of an emergency 911 call and the provider of critical information over the radio to Police, Fire, and EMS responders. Heard but rarely seen, these dedicated professionals are an often forgotten component of public safety.
Telecommunicators Week began in California in 1981 and quickly grew to national recognition. Just ten years later, Congress designated the second full week of each April as a time to remember the important role that dispatchers play in keeping us all safe.
Porter County is served by a Central Dispatch Center (C-Comm) that employs 48 full-time and part-time Telecommunicators. Eight police departments, 18 fire departments, and 1 EMS agency are dispatched from the center. Over 175,000 911 and non-emergency calls were handled in 2012.
Throughout this week the Telecommunicators of Porter County C-Comm will be honored by the Police, Fire, and EMS agencies they dispatch. Telecommunicator Service Awards will be presented by John M. Jokantas, Director of Communications, at the Porter County Board of Commissioner’s meeting on Tuesday, April 16th at 1pm. A special Years of Service Award will be presented to Kathy Sepiol, who recently retired after 35 years at Porter County.
“It’s important to remember the women and men who work in our 911 Center. They are often referred to as the “Hidden Heroes”. You can see a police car, you can see fire trucks and ambulances, but you don’t ever see the person who is taking the calls. Our Telecommunicators are a dedicated group who want nothing more than to help those in their time of need.” said Jokantas.
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Central Communications Center, Porter County
( provided by:  http://www2.porterco.org)
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